Win Bat Terms & Conditions — What You Need to Know Before Joining

Welcome to Win Bat. These Terms and Conditions ("Terms") form the legal agreement between you and us governing your use of the Win Bat platform. Win BatBy creating or using an account on this platform, you are considered to have read and accepted these Terms & Conditions in full. Please take a moment to read them carefully before getting started.

1 Introduction & Definitions

Key terms used in this document are defined below to help avoid any confusion while reading.

• "Win Bat" or "Platform" — The winbat.biz website and its associated mobile application.
• "Member" or "User" — anyone who holds a registered account on Win Bat.
• "Service" — All games, betting, bonuses, and financial benefits available on Win Bat.
• "Wagering Requirement" — The wagering requirement that must be met before bonus funds can be withdrawn.
• "KYC" — Know Your Customer, the identity verification process.

Win Bat is an internationally licensed online gaming platform. We are committed to providing players in Bangladesh with a safe, fair, and enjoyable gaming experience. These Terms & Conditions are part of that commitment.

2 Account Registration & Eligibility

To create an account on Win Bat, the following conditions must be met:

• You must be at least 18 years old must be met. Use of Win Bat by minors is strictly prohibited.
• An individual may only One Account Only You may only open one account. If multiple accounts belonging to the same person are detected, all associated accounts will be terminated.
• All information provided at registration — including your name, date of birth, address, and mobile number — Accurate and genuine years old.
• Registering with false or someone else's information will result in immediate account closure, and any funds held may be forfeited.
• Win Bat reserves the right to decline any registration application without providing a reason.

Identity Verification (KYC)

Win Bat conducts a KYC process to maintain a safe platform. Before processing a withdrawal or after a certain deposit threshold, you may be required to submit a copy of your national ID, passport, or driving licence. Win Bat reserves the right to hold withdrawals until KYC verification is complete.

3 Deposit & Payment Policy

Please keep the following in mind when making a deposit at Win Bat:

• Win Bat accepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer.
• The minimum deposit amount is ৳200. The maximum limit may vary depending on the payment method and account level.
• There are no additional charges on deposits. However, your payment provider may apply their own fees.
• You must only use payment methods registered in your own name. Deposits from another person's payment account are strictly prohibited.
• Win Bat enforces a strict anti-money laundering policy. Suspicious transactions may be subject to investigation.

4 Withdrawal Policy

Withdrawing your winnings from Win Bat is straightforward, but a few conditions apply:

• KYC verification must be completed before a withdrawal can be processed.
• The minimum withdrawal amount is ৳500.
• Withdrawal requests are typically processed within 24 hours. However, additional time may be required if verification is needed.
• Withdrawals may only be made to the same payment method used for the original deposit.
• The required wagering requirement must be fulfilled before any bonus funds can be withdrawn.
• Win Bat reserves the right to hold and investigate any suspicious withdrawal requests.

5 Bonus & Promotion Terms

Win Bat's bonus offers are attractive, but there are some important rules you need to follow in order to claim and use them:

• Each bonus offer has its own wagering requirements and validity period. See the offers page for full details.
• Any attempt to claim the same bonus twice or use multiple accounts to collect bonuses will result in account termination.
• Not all games may be available for play with bonus funds. Certain games may be excluded from bonus wagering.
• Win Bat reserves the right to modify, suspend, or cancel any bonus offer.
• Win Bat may forfeit all bonuses and winnings if a member attempts to abuse or fraudulently claim bonuses.

6 Gaming Rules

The following rules apply at all times when playing on Win Bat:

• All game outcomes are determined by an internationally audited RNG (Random Number Generator).
• If a game is interrupted due to a lost internet connection or a technical issue, Win Bat will determine the outcome based on server logs.
• In the event of any dispute regarding game outcomes, Win Bat's decision will be considered final.
• Any winnings obtained by exploiting a bug or glitch will be voided.
• Once a bet is confirmed in live betting, it cannot be changed.

7 Prohibited Activities

The following activities are strictly prohibited on the Win Bat platform and may result in immediate account termination and legal action:

• Attempting to access or hack another member's account.
• Playing games or placing bets using bots, scripts, or automated software.
• Using Win Bat for money laundering or concealing the proceeds of illegal activity.
• Colluding with other members to manipulate game or betting outcomes.
• Attempting to launch a cyberattack or introduce malicious code into Win Bat's systems.
• Harassing, threatening, or using abusive language toward other members.

8 Responsible Gaming

Win Bat believes gaming should be a form of entertainment — never a source of harm. That's why we provide the following responsible gaming tools for our members:

• Deposit Limit: Set your own daily, weekly, or monthly maximum deposit limit.
• Loss Limit: Set a limit so you stop automatically once you've lost a certain amount.
• Session Time Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Pause your account for a set period of time.
• Self-Exclusion: Fully lock your account to stop gaming for an extended period.

If you notice any signs of gaming addiction, contact Win Bat Support immediately. Our team is always here to help. For more information, visit our Responsible Gaming View page.

9 Account Suspension & Closure

Win Bat may suspend or close any account under the following circumstances:

• If any section of these terms and conditions is violated.
• If evidence of fraudulent activity is found.
• If registration using false or misleading information is established.
• If an account has been inactive for an extended period (over 12 months).
• As directed by a court or regulatory authority.

Members may also request account closure at any time through Win Bat support. Prior to closure, you will be given the opportunity to withdraw any eligible balance.

10 Liability & Legal

Win Bat is not liable for the following:

• Losses arising from internet disruptions or third-party service failures.
• Unauthorised access to your account resulting from a virus or malware infection on your device.
• Service disruptions caused by force majeure events such as natural disasters, server attacks, or similar circumstances beyond our control.

Any legal disputes relating to these terms will be resolved in accordance with the laws of Win Bat's licensing jurisdiction. Win Bat complies with all applicable international Anti-Money Laundering (AML) regulations.

11 Contact & Complaints

If you have any questions, feedback, or complaints regarding these Terms & Conditions, please reach out to the Win Bat Support team:

• Email: support@winbat.biz
• Live Chat: Available 24/7 on the Win Bat platform
• Average response time: Within 3 minutes

After a complaint is submitted, Win Bat aims to resolve it within 7 business days. If a matter is more complex and requires additional time, you will be informed in advance. Win Bat takes every member's complaint seriously and is committed to ensuring a fair resolution.